Booking • Cancellation • General Conduct Policy
booking • cancellation
You are welcome to reschedule your appointment up to 48 hours of your original appointment time, after that you will only be able to cancel.
If you cancel or reschedule within 48 hours of your appointment, you will be required to pay the full amount. It is important that you read all descriptions relating to your chosen treatment carefully before booking as any amendments may not be possible on the day.
If you are unsure about what you should book or have any questions about making a booking, send a WhatsApp message on 07877192815 or get in touch at hello@beepit london
client contact information
In the event that incorrect information is provided by the client, beepit london will not be held liable for loss of correspondence.
It is the clients responsibility to rectify any incorrect details. To do this, please email hello@beepit.london
distractions
We kindly request you avoid using your mobile phone/other devices during your treatment. This can compromise the sterility of the treatment area and can affect not only your service time, but the service time of any clients thereafter.
Do not touch your clothes, face, hair, or reach into pockets/bags during your appointment. Doing so can affect the integrity of the treatment and lead to service breakdown. If you need assistance with anything, let us know and we will do what we can to help.
children • pets • guests
Children, pets, and guests are not permitted in the working area due to the use of chemicals and the production of some dust. If you are unable to be away from your dependants for the duration of your treatment, please let us know so we can appropriately risk assess. We reserve the right to refuse service if there is significant risk to carrying out the service in a timely fashion.
parking
There is a pay and display car park nearby at Brandon Road Car Park, and Linford Road Car Park. You can also pay by phone. Please make a note of any parking restrictions you may encounter before you arrive for your appointment.
change of mind
beepit london will not issue price adjustments or refunds for change of mind (in line with cancellation time scales). You are welcome to amend appointments any time before then.
If you change your mind at the time of your appointment, you will still be charged for the original appointment.
You will be required to pay the difference if you choose a service that costs more than the original service booked.
Your request to change appointment type may be refused if the nail tech is unable to provide the treatment in the given time frame.
cleaning
You can rest assured all appropriate measures are taken to ensure the safety of the nail technician and the client. All tools and implements are either single-use or thoroughly sanitised before and after use.
If you have any questions regarding health and safety, get in touch at hello@beepit.london
reapirs • fixes
Note: we do not provide free repairs or fixes, but there is an option to add a nail fix to your appointment.
You are welcome to email so we can discuss future steps and advice on how to prevent chips/breaks from happening. Alternatively, have a look at our aftercare page.
There are various factors that can contribute to your nails chipping/breaking. Lifestyle factors and underlying health issues can also impact the integrity of your manicure.
As a client, you are required to follow any and all aftercare protocols to get the most out of your treatment.
right to refuse service
We reserve the right to refuse booking or stop treatment for reasons such as, but not limited to:
• frequent cancellations
• abuse (including discrimination of any sort)
• aggressive behaviour
• frequent lateness
• failure to comply with any and all policies
offers • discounts
This section relates to any and all, but not limited to, offers or discounts provided by beepit london
• all appointments must be booked via online booking.
• if the discount was on a flyer, then it must be brought in on the day of service
• discount codes can only be used once unless otherwise stated
• beepit london reserves the right to follow up on and question any bookings that are made using discount codes
• offers and discount codes are only valid for the period stated, no exceptions.
Model Sets
• only available as offered and with pre-approval.
• model must fill out consultation form
• must have healthy nails
• length and shape to be determined by nail technician
• must travel to the salon
• must commit to at least 2 appointments 3-4 weeks apart (pre-payment required)
• cannot be used in conjunction with any other offers
• must follow aftercare
• model agrees to have photos taken of nail tech’s work and is comfortable with us posting on socials